You will: 

  • provide day-to-day telephone/email technical support to our customers worldwide 
  • make significant contributions to the testing and development of our products, from the initial research and development phases, through to full implementation and product support
  • have opportunities to develop and widen your existing skills around operating systems, networking, and software development skills

You are: 

  • a bright problem solver with good understanding of TCP/IP networking, network security, and Linux system administration
  • able to learn new technologies and methods quickly, and to communicate technical detail across all levels
  • a team player with strong interpersonal (both written and verbal) communication skills
  • motivated, punctual, and able to work to deadlines
  • a creative, curious, and critical thinker who is willing and able to contribute, discuss, and develop new ideas

You have:

  • a strong background in Computer Science or a related subject, preferably to a bachelor degree level
  • good knowledge of and experience with LAMP-based systems, scripting, coding, and command-line interfaces
  • the flexibility to adapt and the ambition to learn, develop, and succeed within a growing company

It would be an advantage if you had an interest in and/or knowledge of: 

  • network security, firewalls; networking products (Cisco, Check Point, Juniper, HP)
  • network troubleshooting, packet sniffers
  • front-end software and website design, Javascript, CSS, HTML5
  • one or more scripting/programming languages (Bash/POSIX, Perl, Python, C, Go, PHP)
  • server virtualisation (VMware, Hyper-V, AWS)
  • database systems (MySQL, PostgreSQL, SQLite)


We are only able to consider UK or EU candidates with for this particular role. Please note that we are not able to respond to every applicant.

Strictly no agencies.

1st Line Support Engineer





Applications Close on:

August 31, 2021


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